Last Updated: February 12, 2026

This Privacy Policy describes how MEXTA LTD (Company Number: HE 479388), registered at Strovolou, 32, Strovolos, 2018, Nicosia, Cyprus (“Company”, “we”, “us”, or “our”), operates the website www.juvloo.com and how we collect, use, and protect your information.

For any privacy-related inquiries, please contact:
support@juvloo.com

1. Nature of Our Business

Juvloo.com sells digital goods only.
We do not sell physical products.
We do not ship any physical items.
All products are delivered digitally via email, user account, or on-screen delivery after purchase.

2. Information We Collect

We may collect the following information:

• Full name
• Email address
• Billing details
• Payment confirmation data
• IP address
• Device/browser information
• Transaction history

We do not store full credit card details on our servers. Payments are securely processed by authorized payment providers.

3. Legal Basis for Processing (GDPR)

We process personal data on the following legal bases:

• Performance of a contract (to process orders and deliver digital goods)
• Compliance with legal obligations (including accounting and fraud prevention requirements)
• Legitimate business interests (such as fraud prevention, security monitoring, and service improvement)
• Consent, where required by applicable law

4. How We Use Your Information

Your data is used strictly for:

• Processing and confirming orders
• Delivering digital products
• Customer support
• Fraud prevention and security monitoring
• Identity verification where necessary
• Legal and regulatory compliance

We do not use your information for unrelated marketing without your consent.

5. Identity Verification (KYC)

To prevent fraud and unauthorized transactions, we may use collected information to:

• Verify customer identity
• Conduct security reviews
• Investigate suspicious transactions

Additional documentation may be requested where required for compliance or fraud prevention purposes.

6. Data Storage & Security

Customer data is stored on secure servers protected by:

• SSL encryption
• Firewall protection
• Restricted administrative access
• Payment provider security protocols

We implement reasonable technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure.

7. Data Sharing

We do not sell, rent, or trade customer data to third parties. Information may only be shared when necessary with:

• Licensed payment processors
• Fraud prevention and security service providers
• Legal authorities if required by law

No data is shared for marketing resale purposes.

8. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), appropriate safeguards are implemented in accordance with applicable data protection laws.

9. Digital Goods Disclaimer

No shipping address is required for digital delivery.
No logistics providers are involved.
No third-party physical fulfillment companies are used.
All deliveries are electronic.

10. Data Retention

We retain transaction and account records for as long as required to:

• Comply with legal and accounting obligations
• Meet regulatory requirements
• Prevent fraud and resolve disputes

Financial and transaction records may be retained for up to 5–7 years in accordance with applicable regulations.

11. Your Rights

Under applicable data protection laws, you may:

• Request access to your data
• Request correction of inaccurate data
• Request deletion where legally permitted
• Object to certain processing activities
• Request data portability where applicable

To exercise your rights, contact support@juvloo.com.

12. Changes to This Policy

We may update this Privacy Policy when necessary. Updates will be posted on this page with the revised date.